Information note concerning the processing of personal data

pursuant to Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR” or “Regulations”)

Summary

Art. 1. Identity and contact details of Castello di Reschio s.r.l. in its capacity as data controller.

Castello di Reschio s.r.l. (“Castello di Reschio”) is the data controller of the users’ personal data as described in this policy and which concerns the data collected from the website www.reschio.com for the purposes indicated therein.
The identification and contact details of Castello di Reschio are as follows:

Art. 2. Data processing for the purpose of purchasing the services offered by Castello di Reschio

Castello di Reschio will process the user’s personal data to:

The legal basis for this processing is the fulfilment of the contract or, depending on the case, the execution of pre-contractual measures taken at the request of the data subject (art. 6.1.b) of the Regulations).
The user who intends to use the services offered by the structure must send an email to the address [email protected] or contact the phone number +39 075 844 362.
For this purpose, Castello di Reschio will process the user's data for the time strictly necessary to carry out the individual processing activities, it being understood that, after this period, Castello di Reschio may store the data for the purposes and for the maximum retention periods referred to in the other sections of this information note, if relevant, and/or, in any case, in the cases established by the Regulations and/or the law.
The provision of data for the purpose in question is optional: that is, there is no legal or contractual obligation to transmit data; however, - since their processing is necessary to enable the execution of the contract for purchasing the services offered or to respond to pre-contractual requests made by the user - failure to submit these will make it impossible for the user to purchase the services offered by the structure or to receive a response to his/her pre-contractual requests.

Art. 3. Data processing for general marketing purposes

Subject to the user's express consent, Castello di Reschio will process the user's personal data in order to send him or her, by e-mail, informative and promotional communications, including the newsletter, relating to own products and/or services and/or to those of third parties.
The legal basis for this processing is the express consent of the user (art. 6.1.a) of the Regulations).
The user may at any time revoke the consent given and/or oppose, at any time, the processing of his/her data for marketing purposes by contacting Castello di Reschio at the addresses indicated in art. 1.
The provision of data for general marketing purposes is optional: there is no legal or contractual obligation for the user to provide such data for such purposes and/or to give consent to processing personal data for such purposes.
Failure to consent to the processing of data for marketing purposes will make it impossible for the user to receive advertising material relating to the products and/or services of Castello di Reschio and/or of third parties and the impossibility for Castello di Reschio to send newsletters to the user.
For general marketing purposes, Castello di Reschio will process the user's data until consent is revoked and/or the right to object is exercised and, in any case, not beyond 24 months from the data collection, reserving the right, prior to expiry of this period, to ask the user to renew consent and/or update data.

Art. 4. Data processing for profiling purposes

Subject to the user's prior express consent, Castello di Reschio will process the user's personal data for profiling purposes, i.e. in order to develop the user's business profile, by collecting and processing the choices and buying habits on the website, in order both to monitor the degree of customer satisfaction, so as to better meet customer requirements, and to send advertising material, relating to products and/or services of Castello di Reschio and/or of third parties, of specific interest to the user, by means of automated systems, such as e-mail, fax, SMS or MMS, or through traditional methods (e.g.: paper mail or telephone).
The legal basis for this processing is the express consent of the user (art. 6.1.a) of the Regulations).
The user may at any time revoke the consent given and/or oppose, at any time, the processing of data for profiling purposes, if related to direct marketing, by contacting Castello di Reschio at the addresses indicated in art. 1.
The provision of data for profiling purposes is optional: there is no legal or contractual obligation for the user to provide such data for such purposes and/or to give consent to the processing of personal data for such purposes.
Failure to consent to the processing of personal data for profiling purposes will make it impossible for Castello di Reschio to develop the commercial profile of the user, by identifying his/her choices and purchasing habits on the website (including to ensure greater satisfaction of customer requirements), and to send advertising material, relating to goods and/or services of Castello di Reschio and/or of third parties, of specific interest to the user.
For profiling purposes, Castello di Reschio will process the user's data until consent is revoked and/or the right to object is exercised and, in any case, not beyond 12 months from the data collection, reserving the right, prior to expiry of this period, to ask the user to renew consent and/or update data.

Art. 5. Data processing for purposes of assistance and customer care

Castello di Reschio will process user data for general assistance and customer care activities and therefore to respond to requests for information from users or to complaints, reports, claims and in order to allow the user, if desired, to provide a review.
The legal basis for this processing is to carry out pre-contractual measures adopted at the request of the data subject (art. 6.1.b, last section, of the Regulations) or, depending on the case, the legitimate interest of Castello di Reschio (art. 6.1.f of the Regulations).
It is in the legitimate interest of Castello di Reschio to respond to requests for information and/or reviews and/or reports and/or complaints and/or claims by Website users. This legitimate interest of Castello di Reschio also coincides with the legitimate interest of said Website users who make the requests and/or reports and/or complaints and/or claims in question and, therefore, within the context of the relationship with Castello di Reschio, it can reasonably be expected that their personal data will be used by Castello di Reschio to provide answers.
The legitimate interest of Castello di Reschio thus identified can therefore be considered to prevail over the fundamental rights and freedoms of the data subject, also in view of these reasonable expectations and of the relationship between the data subject and Castello di Reschio as well as in view of the nature of the data processed and the coinciding interest of said data subjects.
In any case. the data subject has the right to object at any time, for reasons relating to his or her particular situation, to the processing of personal data concerning him or her for the purpose in question (i.e. assistance and customer care).

Art. 6. Data processing for administrative, accounting and tax purposes

Castello di Reschio will process the user's data for the purpose of carrying out administrative and/or accounting and/or tax obligations, related to the provision of services and/or the purchase of products offered on the Website.
The legal basis for this processing is the fulfilment of legal obligations to which Castello di Reschio is subject (art. 6.1.c of the Regulations).
The provision of data for the purpose in question is mandatory, as their processing is necessary to enable Castello di Reschio to fulfil the legal obligations it must comply with. Any refusal to provide data for this purpose will make it impossible for the user to enjoy the services of the Website.
For this purpose, Castello di Reschio will process the user's data until the expiry of the legal terms envisaged for performing each administrative-accounting and fiscal fulfilment and/or for the retention times provided for by law for storing the related documentation.

Art. 7. Data processing for the purposes of ascertaining, exercising or defending a right

Castello di Reschio will process the user's data for ascertaining, exercising or defending a right in all relevant fora.
The legal basis for this processing is the legitimate interest of Castello di Reschio (art. 6.1.f of the Regulations).
It is in the legitimate interest of Castello di Reschio, in fact, to seek redress to ensure compliance with its contractual rights i.e. to demonstrate that it has fulfilled its obligations according to the contract with the data subject or imposed on Castello di Reschio by law. This legitimate interest is based on the constitutionally protected right of defence. It can therefore be considered as taking precedence over the fundamental rights and freedoms of the data subject, even on the basis of the latter's reasonable expectations.
The user has, in any case, the right to object at any time, for reasons related to his or her personal situation, to the processing of personal data concerning him or her for the purpose in question (i.e. the defence of a right or for legal reasons).
The user can exercise this right by contacting Castello di Reschio at the addresses indicated in art. 1 of this privacy policy.

Art.8. Categories of subjects to whom Castello di Reschio transmits the personal data of the user (recipients)

The personal data provided by the user may be transmitted by Castello di Reschio to the categories of recipients listed below.
The subjects to whom Castello di Reschio transmits the data act as data controllers designated by Castello di Reschio by means of an appropriate contract ("Data Controllers") or as persons appointed to process personal data under the direct authority of Castello di Reschio (“Processors”) or, in the case of third parties that the Data Controller makes use of, as "Sub-Processors", pursuant to art. 28.4 of the Regulations.
Users' personal data may be transmitted by Castello di Reschio to the following categories of recipients:

Art. 9. Transfer to third countries

Personal data are not transferred to countries outside the European Union.

Art. 10. Right of opposition

The data subject shall have the right to object at any time, for reasons relating to his/her particular situation, to the processing of personal data concerning him or her carried out for purposes which have as their legal basis the legitimate interest of the data controller.
In the event that the data are processed for purposes of direct marketing or profiling, the data subject also has the right to object at any time to the processing of personal data concerning him or her carried out for such purposes.
Should the right of objection be exercised, Castello di Reschio shall refrain from further processing personal data, unless it proves the existence of legitimate reasons to proceed with the processing that prevail over the interests, rights and freedoms of the data subject or in order to ascertain, exercise or defend a right in court.
Should the data subject object to processing for the purpose of direct marketing or profiling, the personal data shall no longer be processed for that purpose.

Art. 11. Right of access

The data subject shall have the right to obtain from Castello di Reschio confirmation as to whether or not personal data concerning him or her are being processed, and, should that be the case, to access the personal data and information listed below.
Should the user exercise his/her right of access, he/she may obtain access to his/her personal data and the following information:

Castello di Reschio shall provide a copy of the personal data processed. For any further copies requested by the data subject, Castello di Reschio may charge a reasonable fee based on administrative costs. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic format.

Art. 12. Right of rectification

The data subject shall have the right to obtain from Castello di Reschio the rectification of inaccurate personal data concerning him or her without undue delay. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Art. 13. Right of cancellation

The data subject shall have the right to obtain from Castello di Reschio the erasure of personal data concerning him or her without undue delay and Castello di Reschio shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

Art. 14. Right to restriction of processing

The data subject shall have the right to obtain from Castello di Reschio restriction of processing where one of the following applies:

Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with the data subject's consent whether for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
A data subject who has obtained a processing restriction shall be informed by the controller before this restriction is lifted.

Art. 15. Right to data portability

The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to Castello di Reschio, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

When exercising his or her right to data portability, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
Exercising the right to portability does not affect the data subject’s right to erasure.
The right to portability shall not adversely affect the rights and freedoms of others.

Art. 16. Timing and methods of response in case of exercising the rights of the data subject

Castello di Reschio provides the data subject with information about the actions taken in relation to a request to exercise the rights recognised by Articles 15 to 22 of these Regulations (i.e. right of access, right of rectification, right of cancellation, right of restriction of processing, right to data portability, right of opposition) and by this privacy policy (“Rights of the Data Subject”), without undue delay and, in any event, within one month from receiving the request itself. This period may be extended by two months, if necessary, taking into account the complexity and number of requests. Castello di Reschio shall inform the data subject of any such extension within one month from receiving the request, together with the reasons for the delay. Where the data subject makes the request by electronic means, the information shall be provided by electronic means where possible, unless otherwise requested by the data subject.

Art. 17. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, a data subject shall have the right to lodge a complaint with a supervisory authority, notably in the Member State of his or her habitual residence, place of work or place of the alleged infringement if he/she considers that the processing of personal data relating to him or her infringes these Regulations. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of legal proceedings.

follow us

Instagram

follow us

Castello di Reschio and its designs and products are protected by Registered Trademark
Privacy Policy | Cookies Policy

Link copied to the clipboard

Reschio

Questo sito utilizza tecnologie più recenti per garantirti un'esperienza di utilizzo semplice e funzionale.
Per visualizzarlo scarica e installa un browser più recente, per esempio
Google Chrome, Mozilla Firefox o Microsoft Edge